We’re excited to announce that we’ve hit a very important milestone as a company.

As a business, we put pride in the fact that our customers are at the heart of everything we do. Crossing the threshold of 10,000 Trustpilot reviews is not just a numerical achievement but it cements our commitment to excellence and customer satisfaction. Each review represents a voice, an experience, and a valuable piece of feedback that contributes to the continuous growth and improvement of our company.

Last October, we reached an impressive score of 4.9 out of 5, which is a testament to our relentless pursuit of client feedback and our proactive response to the comments received. We maintained excellence in areas where we were praised and diligently enhanced areas identified for improvement. In today's market landscape, where consumer preferences evolve rapidly, we recognize that receiving constant feedback is not just advantageous but indispensable for companies striving to stay ahead.

So, to celebrate the 10,000 review threshold, we wanted to spotlight some of our favourite reviews that we’ve received in recent months:

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‘[CitySprint] never fail to deliver, even during the busiest of times, but most of all you tend to get the same delivery driver who you can build a rapport with.’
– Dominic

☆☆☆☆☆

‘The service was exceptional and the delivery was prompt. The delivery person even assisted me in carrying the heavy fence into the garden. This was my first time experiencing such excellent service.’
– DK

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‘Delivery made quickly and efficiently within the advised time. Good communication and handy online tracking system. Very helpful and pleasant delivery driver.’
– Sarah

☆☆☆☆☆

‘I booked a same day collection online which is very straight forward to do. I was kept updated from the moment it was booked to the moment the goods were delivered. Fantastic service and excellent price.’
– KJ

☆☆☆☆☆

‘Speedy and helpful delivery driver. Good communication via email prior to delivery with time slot provided well in advance. Very satisfied with service.’
– Andrew

As we move forward, our dedication to excellence remains unwavering. Customer feedback will continue to be our compass in our promise to always deliver what matters. We understand that putting customers at the heart of everything we do is not just a philosophy but a commitment to building lasting relationships and delivering exceptional experiences.

A huge thank you to our award-winning customer service team and as always, the drivers who worked tirelessly to make this achievement happen. Read the rest of our Trustpilot reviews: https://uk.trustpilot.com/review/citysprint.co.uk.

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We deliver Courier Services you can depend on. Find out more about our Same Day Delivery or Next Day Delivery solutions.

 

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