At CitySprint, celebrating the people who form an integral part of the business is our standard. That’s why we love to champion our self-employed couriers who always provide excellent service in their communities.

Every quarter, colleagues nominate the couriers they believe have gone above and beyond to deliver a great service or support their local community when needed most. The following 4 couriers have come out on top this quarter for being excellent at what they do and always delivering what matters.

Without further ado, here are our latest winners…

Mike from Heathrow, who won the ‘Client Crusader’ category,

Mike earned praise for his swift thinking and exceptional problem-solving skills. When a crucial DNA sample delivery went missing, Mike immediately sprang into action—returning to the delivery point and locating the lost samples within only 10 minutes. His determination to make things right transformed a potential crisis into a success story, leaving the customer satisfied and setting a new benchmark for outstanding service.

Penny from Sheffield, who won the ‘Nationwide Natural’ category,

Penny was widely recognized for her unwavering cheerfulness and dedication to every delivery she made. Whether she was assisting in Glasgow or stepping up to handle last-minute jobs, Penny consistently went above and beyond, ensuring each task was completed with precision and care. Her efforts not only resulted in high customer satisfaction but also perfectly embodied the spirit of a true courier champion.

Matthew from Gatwick, who won the ‘Out of Hours’ category,

Matthew was recognized for his relentless dedication to completing deliveries, regardless of the time or circumstances. Always prepared to step in, even outside his usual area, he consistently meets customer expectations and ensures that collections and deliveries are completed on time. His unwavering commitment and dependability make him a true embodiment of someone who always delivers what matters.

Michael from Leeds, who won the ‘Local Legend’ category,

Michael was honoured for his dedication and outstanding performance across all his deliveries. Renowned for his excellent work on our Wickes account and his significant contributions to the British Heart Foundation, Michael's unwavering positivity and readiness to take on any challenge truly set him apart. His commitment and enthusiasm not only enhance the quality of service but also demonstrate what a true courier champion is.

We’d also like to extend a special acknowledgement to all the other nominees, each of whom deserves to be proud of their recognition for excellence. While winning is a remarkable achievement, being nominated is a testament to the exceptional service and dedication that courier suppliers consistently deliver.

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