Backing business.
Proudly supporting businesses to grow and succeed.
Supporting the couriers and businesses who work with us.
Every day, we’re helping businesses to grow and prosper, including our local suppliers. We’re proud to work with the UK’s small and medium sized enterprises – they’re the powerhouse behind the economy and the reason we do what we do, and they make up an incredible 99.9% of the business population! Not only do we support thousands of SME customers across the UK as they grow, over 3,500 couriers work with us to deliver every single day. Local businesses are the driving force of our economy and CitySprint.
Celebrating success
CitySprint and the courier network who work with us are often recognised as industry leaders. Every year, the Institute of Couriers recognise those in the courier industry who provide an outstanding service in their sector. At the 2023 IoC National Courier Awards, six CitySprint couriers and colleagues went home as award winners.
Understanding our courier suppliers to help them grow
We never forget that our courier suppliers are a vital business community too. Without them our hard work would be going nowhere, so in June 2022 we launched our second courier engagement survey, to gain a deeper understanding of their concerns and aspirations. More than 1,000 people shared their feedback with us, providing priceless insights on an unprecedented scale.
We aim to be the number one supplier of choice for couriers, so that we have access to a bigger and more diverse mix of drivers to meet our customers’ growing needs. Equally we’re determined to empower drivers to maximise their earnings and grow their business – and simply enjoy doing what they do.
Becoming the supplier of choice for couriers.
We've introduced a range of new initiatives to empower drivers to maximise their earnings and grow their business.
Delivery milestone alerts and recognition
These timely updates are delivered to the courier straight from the CitySprint courier app.
Dedicated support helpline
We set this up to listen to any and all concerns, and so you know you're always part of the team.
Interested in our other CSR pillars?
Take a look at the other initiatives driving change throughout CitySprint.
Empowering our people.
Supporting the wellbeing and development of our colleagues, celebrating diversity in our workforce and championing inclusion and accessibility.
Supporting local communities.
Making a positive difference to the people and communities in the local areas we operate in.
