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Workbench case study
Workbench provide premium furniture for commercial buildings in the UK and Europe. Formed over 13 years ago, the firm has gathered a team of experts from the industry to design British furniture and satisfy customer requirements.
The firm was looking to improve the delivery time of furniture for customers, including large items such as reception desks, tables and lecterns. CitySprint was contacted to solve this challenge through the design of a new bespoke solution.
Delivering across Europe
Workbench required same day pick up services for their furniture with international deliveries going to Luxemburg, Paris, and other locations around Belgium.
Our experts focus on completing deliveries on time while updating each operation through our online platform, allowing the client to always be fully informed.
Continued success
Same day collections combined with international deliveries, enabled Workbench to save time on deliveries while improving the experience for customers.
With a strong relationship, comes the responsibility to offer a consistent level of service. Our operations continue to flourish across the UK and Europe, with further project ideas being discussed.
“We absolutely love the communication and tracking, if anything goes wrong our account manager is on it and we can always rely on him to get the job done.”
Heather Bridge-Carter, Office Manager at Workbench
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